Check membership and manage strategy resources
Distinguish account access, reference libraries, personal range tables and postflop training packages.
On this page
Check the account and access period
Use the avatar menu to view the signed-in account, membership and expiry. The website pricing page describes access periods. Confirm the relevant product, region, currency and checkout details before buying.
Device binding and concurrent app sessions can affect authorization. If moving devices or a session becomes invalid, check the account and other signed-in devices, then follow the app prompts. A network verification failure is not automatically an expired membership.
Distinguish resource types
| Resource | Purpose |
|---|---|
| Preflop reference libraries | Strategy selection in Study and applicable training modes |
| ICM scenario libraries | Applicable tournament scenarios and preflop strategies |
| Preflop valuation dataset | Provides postflop valuations for your own preflop solves; check its directory in the solver setup |
| My range tables | Your saved preflop solves, opened in Study |
| Postflop training packages | Solved flops used for postflop practice |
A valid membership does not mean every resource is downloaded locally or that every marketplace package belongs to the same purchase. Check requirements, download state and supported scope separately.
Download and local storage
Study and training check downloads for the selected resource. See data root for postflop training-package locations and range tables for personal saves.
For missing data, check the selected library, file location and connection first. Download progress and authorization failure are different states. Back up results, progress and personal range tables separately; the database ZIP in Settings excludes them.
Access or opening problems
If purchased access has not appeared, check the account attached to the order and contact support with the order reference. Include app version, region, feature and error message. Do not send passwords, verification codes or payment-card details.